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Technology, that convinces

We focus on people

All AAT products are customer-oriented solutions with high benefits that are convincing through their quality and innovative technology. The brand AAT stands for customer satisfaction, flexibility, high quality, innovation and trust. All products by AAT are recognized aids that increase the quality of life through intelligent and user-friendly technology.

Das Bild zeigt eine junge Frau im Rollstuhl, die gemeinsam mit ihrem Sohn auf einem Laufrad einen Ausflug an einem Fluss macht. Beide haben viel Spaß. Die Frau nutzt einen Restkraftverstärkenden Antrieb für Ihren Rollstuhl.

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    Frequently asked questions (FAQs)

    Which AAT product is the right one for me?


    AAT offers you a dense network of competent sales representatives who will be happy to advise you on all questions regarding the selection of the right product. You can try out the products you are interested in - even at your own home. Please feel free to contact us or one of our certified specialist dealers in your area.

    Will my AAT product be reimbursed?

    All AAT products are approved by the german health insurance companies and therefore fully reimbursable. Nevertheless, the german legislator foresees co-payments by the insurants for certain services. This co-payment amounts to 10 % of the cost of the aid, but not more than 10,- €.

    Please note that insurance systems vary from country to country and the process of receiving an medical aid is governed by country-specific guidelines.

    Can I order my AAT product directly at AAT?

    As all AAT products are official medical products, it is unfortunately not possible to order them directly via AAT. All AAT products as well as accessories or spare parts can only be ordered via medical supply stores. This ensures a neutral consultation.

    Outside of Germany, you can purchase AAT products directly from our foreign representatives.

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    How do I request my AAT product?

    Once you have decided which AAT product is the right one for you, please contact your general practitioner or medical specialist. He or she is your contact for issuing the appropriate prescription and will prescribe the desired product.

    Please bring the issued prescription to your medical supply store. The specialist dealer will prepare a cost estimate on the basis of the prescription and submit it to your health insurance company or to the cost unit responsible for you.

    You can find detailed information in our guide "how to receive an AAT product".

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    Where can I find a medical supply store which can advise me?

    You can find all medical supply stores in your area by entering your postal code into our medical supply store search.

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    Who will deliver my AAT product?

    The delivery of your desired product will be carried out either by our sales representatives or by one of our trained specialist dealers. During the delivery, you or the operator will receive another detailed briefing on how to use the product. This ensures that you will be able to use the product in the best possible way.

    Who do I contact if my AAT product is defective?

    We are also there for you after providing you with your AAT product! The fast, reliable and competent support of our service center in combination with the personal on-site service of our sales representatives always ensure your unrestricted mobility. Just contact your medical supply store or AAT directly.

    Phone: +49(0) 7431 12 95-550
    E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Outside Germany, our foreign representatives responsible for your country will be happy to assist you too.