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FAQ's concerning the max-e

The max-e wins in comparison

Max-e's advantages are further highlighted in comparison with other driving gears:

The max-e has a direct power engine, i.e. the wheelchair's wheels are powered; there is no need for additional, possibly heavy, special wheels with integrated motor or battery pack.

The max-e is lightweight: the drive weighs merely 8 kg, the battery pack 8.6 kg

The connection between the engine and the control unit is wireless.

Easy assembly and disassembly: you add or remove merely 3 things, drive, control unit and batteries.

Are my wheelchair and a max-e compatible?

Generally almost all wheelchairs can be fitted with brackets to attach max-e. The minimum seat width is 28 cm.

How do I get an AAT product? (only valid for Germany)

Step 1: presentation
Please contact your dealer and he or she will present any product to you free of charge. Our representative will come to your house for the presentation. We test your stairs to make sure they are suitable. We further see whether the patient and the operator can handle the stair climber. We keep written reports of each presentation.

Step 2: prescription
Have your medical doctor prescribe the dvice to you. Please make sure that the prescription specifies the product name of the device, e.g. pushing and braking aid, type max-e. Members of legal insurance companies must pay 10% of the costs themselves since the health reform in 2004, yet not more than 10 Euro per prescription. 'The medical doctors' budgets are not affected. According to the new laws medical aids such as all our products, do not fall under the medicine, bandage or medication budget.

Step 3: application
The report of the presentation will be sent to the medical service, which makes an estimate of the costs. Said estimate is submitted to the insurance company, social security etc.

Step 4: approval
If the insurance company approves your application for a medical aid then you can order the desired device at your dealership. If your application is not approved you may contact your dealer to help you with tips to improve your application.

Step 5: delivery / instruction
A new device is always delivered by an AAT representative or by an experienced dealer. You will always receive a basic training session and instructions when your device is delivered. If you should not be instructed by a dealer or representative, please contact AAT Alber Antriebstechnik directly. At the end of the training period you or the operator of the device must sign the training protocol.

Where can I look at AAT products?

Our dealers have all our products at their locations. We are happy to present the devices at your house or a location of your choosing. Many medical services have devices for demonstration. You may also view the different AAT products there.

Can I buy medical aids directly at AAT?

Unfortunately this cannot be done. Please contact medical services or our representative in Germany or abroad.